Introduction
Welcome to iKING Private Limited (“iKING,” “we,” “us,” or “our”). By accessing or using our website, iking.in, and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully, as they set out your rights and obligations regarding your use of our website and services.
Our Terms and Conditions comply with the Information Technology Act, of 2000, the Consumer Protection Act, of 2019, and other applicable laws and regulations in India.
1. Eligibility
By using our website, you affirm that you are at least 18 years old or have attained the age of majority in your jurisdiction and are legally capable of entering into a binding contract under the Indian Contract Act, of 1872.
2. User Account
a. Account Responsibility: If you create an account on iking.in, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and password and for any activity under your account.
b. Account Suspension or Termination: We reserve the right to suspend or terminate accounts at our discretion, including for violations of these Terms or any activities that are illegal or detrimental to iKING.
3. Products and Pricing
a. Product Information: All product descriptions, images, and prices are as accurate as possible, but iKING does not warrant that product descriptions or other content is complete, accurate, or error-free.
b. Pricing Policy: Prices are inclusive of all applicable taxes as per Indian laws, including the Goods and Services Tax (GST) under the CGST Act, 2017.
c. Errors in Pricing or Description: If a product’s price or description is incorrect due to an error, iKING reserves the right to refuse or cancel any order placed for the product at the incorrect price.
4. Orders and Payments
a. Order Acceptance: Receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. iKING reserves the right, at its sole discretion, to accept or decline your order.
b. Payment Methods: We accept multiple payment methods, including credit/debit cards and digital payment systems. All payments are processed securely in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
c. Fraud Prevention: In compliance with the Payment and Settlement Systems Act, 2007, any attempt at fraudulent payment or chargeback is subject to legal action, and iKING reserves the right to seek damages and legal recourse.
5. Shipping and Delivery
a. Delivery Timelines: iKING strives to dispatch and deliver orders within the estimated time frame. However, delivery timelines are estimates and may vary due to unforeseen circumstances.
b. International Shipping: Customs duties and taxes, if any, on international orders are the customer’s responsibility.
6. Returns, Refunds, and Cancellations
a. Return Policy: iKING accepts returns in accordance with the Consumer Protection (E-Commerce) Rules, 2020, if the product delivered is defective, damaged, or does not match the description.
b. Refunds: Refunds will be processed within the timeframe stipulated by the Reserve Bank of India (RBI) and refunded to the original payment method.
c. Cancellation Policy: You may cancel an order before it has been shipped. Once an order is shipped, cancellations are subject to our return and refund policies.
7. Intellectual Property
a. Trademarks: iKING and all related trademarks, logos, and trade names displayed on iking.in are the property of iKING Private Limited and are protected under the Trade Marks Act, 1999.
b. Copyright: All content, including text, graphics, images, and software on iking.in, is protected by copyright under the Copyright Act, of 1957. Unauthorized use, reproduction, or distribution is prohibited.
8. Limitation of Liability
iKING is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products, except as required under Indian law.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City/Location], India.
10. Amendments to Terms
iKING reserves the right to amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on iking.in. Your continued use of our website and services signifies your acceptance of any updated terms.
11. Contact Information
For questions regarding these Terms and Conditions or our products and services, please contact our customer service team at [Customer Service Email/Phone Number].
By using iking.in, you acknowledge and agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our website.
Please ensure that any specific company policies or operational details unique to iKING Private Limited are included, as this draft is generalized to cover standard compliance and website usage terms.